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Ticket Scanning in Administration

Efficiently manage your event entry! TiBillet provides powerful ticket scanning and validation features directly in the administration interface.

Accessing Ticket Management​

To access the ticket scanning and validation features:

  1. Go to the Administration panel
  2. Navigate to Tickets in the left menu
  3. You'll see a list of all tickets with their status (scanned or not scanned)

Ticket Management

Default Display and Filtering​

By default, the system displays only valid tickets (scanned or not scanned). Similarly, the reservations displayed are also valid ones.

You can use the filter button in the admin interface to:

  • View all tickets, including invalid ones
  • See unsuccessful buy attempts
  • Filter by event, options, or other criteria

Scanning Tickets​

The ticket management interface offers several scanning options:

  1. Search for a specific ticket: Use the search box to find a ticket by UUID, customer name, or email
  2. Scan individual tickets: Click the "SCAN 1" button next to a ticket to validate it
  3. Scan all tickets from a reservation: For group entries, click the "SCAN X" button (where X is the number of tickets) to validate all tickets from the same reservation at once

Viewing Ticket Details​

For each ticket, you can:

  1. See the ticket status (scanned or not scanned)
  2. View the customer information
  3. Check the event details
  4. See any additional options selected

PDF Ticket Display​

You can view and download the PDF version of any ticket:

  1. Find the ticket in the list
  2. Click the "PDF" button in the actions column
  3. The ticket PDF will open in a new tab or download automatically

This is useful for reprinting tickets or verifying ticket details.

Correcting Scanning Errors​

If a ticket was scanned by mistake, you can "de-scan" it:

  1. Find the scanned ticket in the list
  2. Click the "Unscan" button in the actions column
  3. The ticket status will revert to "Not Scanned"

This feature is particularly helpful for correcting errors during event check-in.

Managing Reservations​

In the Reservations section, you can:

  1. View all valid reservations
  2. See the number of tickets in each reservation
  3. Send tickets again via email if needed
  4. Filter reservations by event, validity status, date, or options

Reservation Management

Note: All these features are available in the Lespass admin interface, making it easy to manage event entry directly from your administration panel without needing additional hardware or software.